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Customer Support

Phone: 623.455.6258
Hours: 8am - 5pm PST M-F



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FAQ

Diabetic Shoes HuB Frequently Asked Questions

  1. Does Medicare cover diabetic shoes?

    Medicare covers one pair of diabetic shoes per year. Please see the Medicare Guidelines and Policies regarding diabetic footwear coverage.

  2. Do you accept Medicare or Insurance?

    We do not do any Medicare or Insurance billing. All of our customers pre-pay for their orders via credit card or PayPal.

  3. Do you have a print catalog you can send?

    We do not have a print catalog as we are constantly adding new products to provide our customers with the widest selection of quality therapeutic footwear. Our entire product offering can be found on our website at Diabetic Shoes HuB.

  4. Do you have any stores in my area?

    We are strictly an online retailer of shoes based out of Scottsdale, Arizona and do not have any stores where the shoes can be seen or tried on.

  5. Do you ship internationally?

    We do not ship internationally and can only ship within the United States. However, below are a few international package forwarding companies that will enable you to shop on our site from almost anywhere in the world.

    Bongo International
    US Global Mail
    USA 2 Me